Determine when you’d like your parcel to be delivered through DPD's Predict service. The day before your delivery, you will receive a text message or e-mail with the delivery time, accurate up to 1 hour. So you never have to wait at home for the delivery guy! With the live tracking URL you know exactly where the delivery guy is located.
SHIPPING AND SHIPPING COSTS
In order to offer the best possible service, we ship all our orders via DPD Parcel Service through their PREDICT service.
Your shipping costs are clearly displayed when you place your order.
For orders under €50, the shipping costs to Ireland is €4.95.
For orders above €50, the shipping costs are included in the total price.
DELIVERY AND DELIVERY TIMES
As soon as you have placed an order you will receive a confirmation by e-mail. You can follow the progress of your order via the track & trace link. Your order is usually handed over by our warehouse to the parcel service within 1 to 2 business days and sent to the delivery address the following day. Normally, your package will be delivered within 3 to 5 business days. If you’re not at home, the package will be delivered to your neighbours or the delivery person will try again the next day. By means of DPD's PREDICT service, we’ll send you an e-mail or text message the evening before delivery, stating the package will be delivered the next working day with your track & trace link enclosed. On the delivery day itself, you will receive the 1-hour delivery time slot and the live tracking link before 09:00. If you want to know exactly where your package is, you can see it via DPD's live tracking system. If you’re not at home during the delivery attempt of your package, you can change your delivery until shortly before the 1-hour period. The options include:
- Deliver the parcel on a different date;
- Deliver package to another location (next day);
- Deliver the parcel to the DPD Pickup parcel shop of your choice (next day);
- Give a permission to put down a safe place that you determine, for example at the neighbours.