You can create the return for your viewing period below.

When we have received your application for the viewing period, we will get back to you within 1 to 2 working days with return instructions. When we have received and approved the order, the amount will be refunded within 5 working days.

You can create your warranty application below, in the unlikely event something is wrong with your product.

VONROC offers a legal warranty of 2 years for machines and 6 months for non-wear accessories, batteries and chargers always applies to your purchase on material and manufacturing defects. In this case we offer an appropriate solution. Be careful not to lose the warranty due to improper use and maintenance. The warranty also expires if the product was opened by the customer. You can also start by consulting the instructions on our website for possible solutions for frequently asked questions.

In order to help you the best way possible, we need the information below, a clear problem description and photo's or a video. When this information is received, we will come back to your application within 1 to 2 working days.